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Clyde Shopping Centre

Overview/History

Clyde Shopping Centre was redeveloped in 2002 and now consists of 628,258 square feet of floor space. The centre provides 121 shop units and attracts an average of 145,000 visitors per week. HP Properties purchased Clyde Shopping Centre in January 2010 and the scheme was subsequently sold to Promontoria Holding Ltd., in March 2015.

Clyde is an award winning shopping centre predominantly served by a loyal, local customer base. Situated within the heart of Clydebank with no traditional high street, the privately owned shopping centre operates as the main town centre for the area, providing convenience and comparison shopping as well as an important central focal point for the local community.

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Located just 8 miles from Glasgow city centre, Clyde operates in a highly competitive market and competes with a wealth of retailers available both in the city centre and in nearby, larger shopping centres such as Braehead and Silverburn. Recent initiatives have included:

  • The establishment of the shopping centre as a recognised and popular venue for temporary mall traders;
  • Refurbishment of customer toilet facilities and baby changing room;
  • Upgrade of phase 2 of the scheme; and
  • New entrance installed to Carinthia Way.

Ashdown Phillips & Partners were appointed as managing agents in 2013 to deliver a high standard of:

  • Facilities management and health & safety;
  • Service charge budget and insurance management;
  • Rent collection and credit control;
  • Landlord and tenant liaison and support;
  • PR, marketing, promotions; and
  • CSR initiatives.

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Achievements 

Over the last two years, Clyde Shopping Centre has achieved some outstanding recognition within the industry, in particular obtaining awards through the development of an ambitious onside carbon reduction programme resulting in 98% of all the Centre's waste being recycled every year.

  • SCEPTRE Waste Management Award 2015;
  • Green Apple Bronze, Silver & Gold Award 2012 - 2015;
  • The Green Organisation National Green Ambassador 2011, 2012, 2013 and 2014;
  • Recourse Efficient – Zero Waste SME Scotland Winner;
  • ZERO WASTE - Bronze Award for Landfill to Land feed;
  • SBRC Excellence in Shopping Centre Management 2014;
  • CSR International Excellence Awards 2014 & 2015;
  • CSR World Leader 2014 & 2015;
  • National Recycling Stars Gold; and
  • VIBES Award Finalist for SME 2014 (Vision in Business Environmental Scotland).

How we achieved it:

The success has been the result of several waste management initiatives being implemented.

The first challenge was to get all staff, tenants and the general public on board, which was achieved through a number of in-house workshops and resulted in both a Waste Manager and Waste Champion being appointed and a new waste management system introduced servicing 121 retailers. In addition, a Centre brand was introduced for all recycling facilities at the Centre ('Clydeco') providing a professional, unified look and creating a public facing profile and image for environmental activities.

A seamless waste management system: cardboard, plastic, metal & wood segregation, with compacting and bailing taking place on a site was developed. 

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Once the process was established and running efficiently an onsite 'Rocket' composter was introduced to enhance the recycling process which then enabled food waste from tenants to be reprocessed into compost generating a cost saving of £14,000 per annum. The compost is used in and around the centres landscaped areas as well as provided to local community gardens and schools.

A bio-diesel processor for waste collection and external cleaning vehicles was introduced in 2015 along with water harvesting for cleaning resulting in an additional £6,000 annual saving.

The recycling process has generated positive press coverage and has helped to boost the Centre's profile and build a working partnership within the local community.

The cost of waste, energy and water are funded by the service charge to which all of the tenants contribute. This means that any cost savings made, directly benefit each and every tenant.

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The next step:

At the beginning of March 2015 a Schools Eco Project launched an innovative new endeavour cementing the Shopping Centre's ongoing commitment to both environmental issues and the local community.

Working in partnership with local schools, Clyde's Eco Project provides children with a fun, hands on learning experience with tangible results that will actually mean something to young ones who may otherwise struggle to understand environmental issues.

Clyde's Schools Eco Project is in partnership with SBRE & Network Rail giving external funding and support and only just in its infancy. Following a highly successful launch the team are extremely optimistic about its future success. The Project has struck a real resonance within the local community and has achieved excellent partnerships and engagement with local schools. This year's project will continue through the 2015 spring and summer season, but the plan is for the activity to run on an annual basis. At the moment the core focus is on schools within the Clydebank area, however the longer term plan will be to extend to involve schools within the secondary catchments and widen the shopping centre's reach.